Billing & Platform
Tenant provisioning, the app switchboard, and billing plans.
Provisioning a new tenant
For platform operators/white-label partners setting up a new institution.
Using the app switchboard
See the full how-to at Getting Started → Enabling Apps.
Understanding billing plans
Starter, Growth, and Enterprise — monthly billing only, no annual tier. Apps available scale with your plan.
| Plan | Price | Seats | Branches |
|---|---|---|---|
| Starter | TSh 150,000/mo | 5 seats | 1 branch |
| Growth | TSh 450,000/mo | 20 seats | 5 branches |
| Enterprise | TSh 1,200,000/mo | Unlimited | Unlimited |
Upgrading or downgrading a plan
The process and what happens to data from an app you disable — it is hidden, not deleted.
Viewing your invoice history
Where invoice and payment history live in the billing area.
White-label branding options
Logo, color, and domain customization per tenant.
Related categories
Frequently asked questions
Can I run multiple institutions on one Ustawi account?
Yes, via tenant provisioning for platform operators and white-label partners.
What happens to my data if I downgrade my plan?
Data from a disabled app is hidden, not deleted, and can be restored on re-upgrade.
Is white-label branding available?
Yes, logo, color, and domain customization per tenant.
Where do I see my billing history?
In the billing plans area, alongside plan and invoice details.