U
Ustawi
Two joyful colleagues interacting in a bright modern Tanzanian tech office, one holding a smartphone

About

We build the infrastructure for financial prosperity.

Apps
15 across the lending lifecycle
Built for
MFIs · SACCOs · VICOBA
Founded
2023, in Dar es Salaam

Why we exist

Millions of Tanzanians are served by microfinance institutions, SACCOs, and community savings groups — yet the software running them is too often a generic import that doesn't understand BOT reporting, VICOBA cycles, or a field officer collecting cash off-grid. Ustawi exists to give these institutions software built for how they actually operate, in their own language, under their own regulator.

Illustration of the Tanzanian microfinance sector — a market vendor, a field officer with a phone, a VICOBA savings circle and a shopkeeper all connecting to the Ustawi platform, under an acacia tree and Kilimanjaro, with the Bank of Tanzania regulator
Software shaped around how the sector actually works

What we believe

"Ustawi" is Kiswahili for prosperity, welfare, thriving — the outcome the institutions we serve exist to create. Our design system carries the same idea: emerald for growth, gold for prosperity, and a deep navy/ink for trust. We believe compliance should be built into the workflow rather than bolted on as paperwork, that transparency (real published pricing, honest placeholders) beats enterprise-sales opacity, and that Kiswahili-first is a design principle, not a translation afterthought.

Illustration of a money-plant growing emerald leaves and gold coins from a pot — 'ustawi' means to thrive — ringed by Ustawi's beliefs: compliance built into the workflow, transparent published pricing, and Kiswahili-first
Ustawi means to thrive — growth, prosperity, trust

Leadership

Ustawi is led by a founding team that pairs hands-on lending-operations experience with software engineering built for East African connectivity and regulatory conditions.

Daniel Mwakalukwa
Founder & CEO

Technology entrepreneur with experience building financial and business management software. Leads Ustawi's product vision, strategy and partnerships with financial institutions.

Brian Joseph
Co-Founder & CTO

Software engineer focused on scalable financial technology, cloud systems and secure data infrastructure. Leads Ustawi's engineering and technology development.

Neema Charles
Head of Operations

Experienced in business operations and financial services workflows. Oversees customer onboarding, implementation and day-to-day platform operations.

Amani Kweka
Head of Product

Product specialist focused on translating microfinance and SACCO workflows into simple digital tools. Leads product research, requirements and feature development.

Grace Mushi
Customer Success Manager

Works with institutions during onboarding and implementation, helping teams adopt the platform and get value from its loan, member and reporting features.

Michael Mtemi
Finance & Compliance Lead

Focuses on financial processes, reporting and operational controls, helping ensure the platform supports structured financial management.

Ustawi in numbers

15
Apps across the lending lifecycle
MFIs · SACCOs · VICOBA
Built for Tanzanian institutions
2023
Founded
Our mission

To give every Tanzanian lending institution — from a single-branch VICOBA to a multi-branch MFI — software built for how they actually operate: in Kiswahili, under their own regulator, and reliable in the field where the work happens.

Our vision

A financial sector where every institution serving Tanzanians runs on transparent, compliant, locally-built infrastructure — so credit reaches more people, more safely.

What we value

Built for Tanzania

Designed around BOT reporting, VICOBA cycles, check-off lending and field collection — not generic software translated after the fact.

Compliance by default

Affordability, AML screening, classification and audit trails live inside the workflow, not in a separate binder.

Kiswahili-first

Bilingual by design so loan officers and field agents work in the language they actually use.

Honesty over hype

Real, published pricing and no fabricated traction. We show the product as it is.

Field-first reliability

Offline-capable so cash collection and receipts keep working where connectivity doesn't.

Data protection & trust

Per-tenant isolation, role-based access and a full audit trail — because this is our customers' financial data.

Frequently asked questions

What does "Ustawi" mean?

It's Kiswahili for prosperity, welfare, and thriving — the outcome the institutions we serve work toward.

Where is Ustawi based?

Ustawi is operated by Click Up Company Limited, registered and headquartered in Dar es Salaam, Tanzania, and serves institutions across the country.

Is Ustawi hiring?

We grow our team selectively as we onboard more institutions. If you have microfinance-operations or engineering experience, introduce yourself at info@ustawi.co.tz.

Building financial infrastructure for Tanzania.

See how institutions run the full lending lifecycle on Ustawi.