Legal Documents

The master agreement governing your use of Ustawi.

What you may and may not do on the platform.

Our uptime commitment and support response targets.

How subscription billing, refunds, and cancellations work.

What personal data we collect and why.

Cookies and similar technologies used on our sites and apps.

The controller-processor terms for tenant customer data.

How we technically and organizationally protect your data.

Third parties we use to help deliver the service.

How Ustawi supports your anti-money-laundering obligations.

Licensing status and regulator-facing disclosures.

How to raise a complaint and how it gets resolved.

Our commitment to an accessible product.

How to responsibly report a security issue.