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Mobile App

Login, worklist, offline cash collection, receipts, EOD reconciliation, and device trust.

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Frequently asked questions

Can field agents collect cash with no internet connection?

Yes, the app is offline-first and syncs when connectivity returns.

How does the app prevent a payment from being recorded twice?

Every offline collection carries an idempotency key so a repeated sync never double-counts it.

Do borrowers get a receipt even when offline?

Yes, a digital receipt is generated immediately and reconciled centrally once synced.

What is device trust?

A supervisor-approved enrolment step that ties an agent's account to a specific trusted device before it can collect cash.

What is EOD reconciliation?

The end-of-day process matching total cash collected against issued receipts before an agent closes out.