U
Ustawi
An HR payroll officer and a lender's relationship officer review a payroll printout together at a desk

Check-off Salary Lending

Turn payroll deductions into a controlled lending workflow.

Record each employer's MOU, build every payroll deduction batch from live loan schedules, reconcile each remittance employee by employee, and raise any shortfall as an exception the same cycle.

Pwani Packaging · Sep batch
298 of 312 lines matched
Shortfall
Raised as an exception
Reconciled this cycle
99.1% of remitted amount

The risk lives in the gap between deducted and received

On paper the employer deducts before the employee is paid, so the money should always arrive. In practice a name gets missed, someone leaves, a lump sum does not break down cleanly — and the shortfall goes unnoticed until it is a collections problem. The fix is to tie every remittance back to the exact schedules that generated it.

Expected
What the schedules say each borrower owes this cycle
Received
What the employer actually remitted
Difference
The gap between the two, per employee
Exception
Each shortfall raised for follow-up — same cycle

Before, and with, Ustawi

Drag the slider: the same September payroll cycle, kept in a workbook versus reconciled in Ustawi.

checkoff_sep_FINAL.xlsx
PPL-3391A. Joseph91,00045,500?
PPL-2210B. Mushi120,000120,000
PPL-1187J. Salehe142,000left?
PPL-3054N. Paul#REF!ask payroll
Who was short this month?
Lump sum or per loan?
Pwani Packaging · Sep 2026 cycle
Batch
312 lines · from schedules
Received
TSh 27,900,000
Matched
298 of 312 lines
Exceptions
14 · raised same cycle
Job change
A. Joseph exited · #1949
General Ledger
Journal posted · balanced
✓ Every remittance tied back to the schedules
BeforeWith Ustawi
← BeforeWith Ustawi →

The complete workflow, from MOU to the books

Every check-off shilling moves along the same path — from an active employer MOU to a posted journal entry. Each stage hands the next one exactly what it needs.

Deduction batch · Pwani Packaging · Sep 2026Moving through Ustawi
1
Employer MOU active
Effective 01 Jan 2026 · expires 31 Dec 2026
Pwani Packaging Ltd · EMP-ORG-0007 · 312 active borrowers

Tap a stage to stop on it. Hover pauses the animation.

Check-off is a rhythm, not a one-off: the same loop runs every month, per employer, from a fresh cycle to a closed, posted month — and then the next month's cycle opens on the same schedules.

Every employer has its own MOU record

The MOU is the gate. Its status and dates decide whether an employer's employees can borrow at all, and whether a deduction batch can be generated this cycle.

app.ustawi.co.tz/check-off/employers/pwani-packaging
Employer MOU — Pwani Packaging Ltd
MOU activeEMP-ORG-0007
Employer
Pwani Packaging Ltd
Status
Active
Effective
01 Jan 2026
Expiry
31 Dec 2026
Employees on file
1,040
Active borrowers
312
Expected this cycle
TSh 28,400,000
Received this cycle
TSh 27,900,000
Open exceptions
14
MOU controls
  • Set the MOU status — draft, active, suspended or expired
  • Record effective and expiry dates that gate lending
  • Only employees of an active MOU can take check-off loans
  • Deduction batches only generate while the MOU is active

MOU fields and terms are configurable per institution.

Reconciliation

Every deducted shilling, matched

Reconciliation — employee by employee

This is the heart of check-off. When the employer's remittance arrives, Ustawi matches it against the expected deductions line by line — so a batch that mostly matches still surfaces the handful of employees who came up short.

Expected
28.4M
Received
27.9M
Difference
500K
Deductions
312
Matched
298
Exceptions
14
app.ustawi.co.tz/check-off/reconciliation/2026-09-ppl
Reconciliation — Pwani Packaging · September 2026
EmployeePayroll no.ExpectedReceivedDifferenceStatus
Amina JosephPPL-339191,00045,500−45,500Short
Baraka MushiPPL-2210120,000120,0000Matched
Neema PaulPPL-305476,50076,5000Matched
Juma SalehePPL-1187142,0000−142,000Exception
Grace KimaroPPL-276564,00064,0000Matched
Emanuel LyimoPPL-190288,00088,0000Matched
Matched received equals expectedShort received less than expectedException nothing received — raised for follow-up

Amounts in TSh. Showing 6 of 312 lines.

Every shortfall is a case you can work

An under-remittance is never a silent write-down. It becomes an exception with its own reference, tied to the employee, the loan and the cycle — and a simple path from surfaced to settled.

app.ustawi.co.tz/check-off/exceptions/EX-1042
Exception #EX-1042
OpenUnder-remittanceRaised 30 Sep 2026
Employee
Amina Joseph
Payroll no.
PPL-3391
Employer
Pwani Packaging
Loan
#1949
Expected
TSh 91,000
Received
TSh 45,500
Shortfall
TSh 45,500
Cycle
Sep 2026
Assigned to
Check-off officer
Ustawi surfaces the shortfall and keeps the case; the follow-up steps and how the discrepancy is settled are your institution's process, not an automated recovery action.
Resolution path
  1. ReviewDone

    Shortfall surfaced automatically during reconciliation

  2. InvestigateIn progress

    Check the payroll line against the expected deduction

  3. Contact employer

    Raise the discrepancy with the employer's payroll

  4. Resolve

    Record the outcome and any agreed correction

  5. Reconcile

    Close the exception once the line is settled

See a payroll cycle reconciled employee by employee on your own book.

Portfolio

The whole book, employer by employer

The whole check-off book, on one screen

Above every employer and every deduction sits the portfolio view — how much is expected this cycle, how much has actually arrived, and exactly where the gap is.

Employers
24
with an active MOU
Active borrowers
1,284
on check-off loans
Outstanding
TSh 890M
across the book
Expected this cycle
TSh 72.8M
from live schedules
Received this cycle
TSh 67.0M
remitted to date
Reconciled
99.1%
of remitted amount matched
Open exceptions
16
under-remittance lines
MOUs expiring (30d)
3
need renewal
app.ustawi.co.tz/check-off/employers
Employers — expected vs received this cycle
EmployerBorrowersExpectedReceivedDifferenceStatus
Pwani Packaging Ltd31228,400,00027,900,000−500,000Exceptions
Kilimanjaro Estates1889,100,0009,100,0000Reconciled
Dar Port Services24112,600,00012,600,0000Reconciled
Mwanza Textiles Co.964,300,0004,180,000−120,000Exceptions
Serengeti Logistics1345,200,000—PendingAwaiting remittance
Tanga Cement Depot722,400,0002,400,0000Reconciled

Amounts in TSh for the September 2026 payroll cycle. Showing 6 of 24 employers.

Check-off portfolio analytics

Across cycles and employers, the trend that matters is how much of what you expect actually arrives — and how fast the exceptions get resolved when it doesn't.

Reconciliation rate (6m avg)
97.7%
of expected matched
Avg exceptions / cycle
11
across all employers
Avg days to resolve
6.2
exception to close
Employers on watch
2
repeated shortfalls
Reconciliation rate by cycle
96%Apr
97%May
98%Jun
97%Jul
99%Aug
99%Sep

Vertical scale 90–100% for clarity.

Platform

Connected to the books and the platform

Every reconciliation reaches the books

Reconciliation is not the end of the trail. Once a remittance is matched and allocated to the individual loans, the movement posts through to the General Ledger as a double-entry journal.

Remittance
Employer total received
Reconciliation
Matched per employee
Allocation
Split to each loan
General Ledger
Double-entry posted
Journal — Sep 2026 remittance
AccountDebitCredit
Bank — collections27,900,000
Loans receivable — principal18,300,000
Interest income9,600,000
Balanced27,900,00027,900,000

Amounts in TSh — account names and posting rules are configurable per institution.

Check-off loans can carry credit-life cover

A salary-deduction loan is a loan like any other, so it can be covered by credit-life. The cover is managed in the Credit-life & Asset Insurance app — this page doesn't invent any insurance flow of its own.

app.ustawi.co.tz/loans/1949/insurance
Loan #1949 · cover
Credit-life
In place
Covered loan
#1949
Managed in
Credit-life app
Whether a check-off loan carries credit-life, and on what terms, is configured and managed in the dedicated insurance app — not here. This card only reflects that the option exists.

Connected across the Ustawi platform

Check-off Salary Lending doesn't stand alone. The apps around it share the same loan record — the deductions you reconcile here move the same balances the rest of the platform reasons about.

Lending that leans on the employer relationship

Salary check-off works because an employer agrees to deduct on the lender's behalf. Governing that relationship well — a clear MOU, batches the payroll team can actually use, and reconciliation that catches a shortfall early — is how the lender keeps the arrangement fair and the book clean at the same time.

Who uses this app

Check-off touches several people at once — inside the lender and at the employer. Each sees the part of the workflow they own.

  • Check-off officer

    Manages employer MOUs, generates batches, and works the reconciliation exceptions.

  • Loan officer

    Originates check-off loans for eligible employees under an active MOU.

  • Finance & accounts

    Confirms remittances post correctly through to the General Ledger.

  • Branch manager

    Watches expected-vs-received and the open exceptions across employers.

  • Employer HR / payroll

    Receives the export-ready batch and remits the deducted total.

  • Auditors & compliance

    Trace every deduction back to the schedule and MOU that generated it.

A loan officer reviewing loan terms with a borrower
Check-off exists to serve a real lending relationship.
Get started

Getting live

How we get you live

A structured rollout, from mapping your employers and MOUs to running your first live payroll cycle on Ustawi.

Isometric illustration of an employer's payroll deductions flowing to a lender, reconciled employee by employee and posted to the books
  1. 01Discover

    Map your employers, MOU terms, and payroll cycles.

  2. 02Configure

    Set up MOUs, batch export formats, and reconciliation rules.

  3. 03Migrate

    Bring existing check-off loans and their schedules onto the platform.

  4. 04Test

    Validate batch generation and reconciliation against a known cycle.

  5. 05Train

    Bring check-off officers, finance, and branch staff up to speed.

  6. 06Go live

    Run your first live payroll cycle end to end, with support on hand.

See Check-off Salary Lending in a live demo

Request a Demo

Frequently asked questions

The deduction batch generates directly from the active loan schedules of every check-off loan under each employer's active MOU. Nothing is keyed by hand — the batch is a product of the schedules themselves.

Check-off Salary Lending help articles →Security & Data Protection Statement →